Please note: We will be closed on Monday, December 25th for Christmas and Tuesday, December 26th for Boxing Day!
Please note: We will be closed on Monday, January 1st for New Year’s!

What To Expect

Come and visit us at Heart Lake Veterinary Hospital!

We want your visit to Heart Lake Veterinary Hospital to be the best veterinary experience you have ever had!

We would be happy to give you a tour to meet the team and see where your pet will be cared for. We are all animal lovers here, striving to ensure our hospital is inviting and comfortable for you and your pets.

When you arrive and check in at our front desk, you’ll be greeted by one of our friendly and courteous team members. One of our Exam Room Assistants will then meet you and your pet, weigh your pet in reception if you bring a dog, and take you both into an examination room where we’ll ask a few questions and measure your pet’s vital signs – just like when you go for a visit to your doctor! A Heart Lake Veterinary Hospital Veterinarian will come in to meet you and your pet and spend some time talking with you to address your concerns, recommend additional diagnostic testing and/or procedures as needed, and create your pet’s individual care plan.

If additional testing is needed, Heart Lake Veterinary Hospital is a modern facility with state-of-the-art diagnostic equipment and an in-house laboratory so that most tests can be performed in-house.

If you’d like to pre-submit information for you and your pet before arrival, visit our New Client Form under the New Client tab above.